Orders placed after the 10th of Dec 2024 will only be dispatched on the 6th of Jan 2025.

Shipping Policy

This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

Shipping Cost

Shipping Charges depend On Order weight.

Where do we deliver?

We ship inĀ almost all overĀ South Africa

Handling and Transit time and order cut off time

Handling Time: 1 – 2 days (Monday-Friday)
Transit Time: 2 – 3 days (Monday-Friday)
Order Cut off Time: 5:00PM (GMT+02:00) South Africa Standard Time (Johannesburg)

Note: We offer delivery for your orders via The Courier Guy , and you are also welcome to do a self collection at a pre-arranged time and date.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Contact Us

Address: 20 Devon Place, Longmeadow Business Park, JHB, Gauteng South Africa
Email: info@ecco-africa.com
Opening hours: Mon-Fri( 9:00 am – 4:00 pm )